Lausanne Jewellers® LLC
Registered in the United Arab Emirates
Email: Lausanne@lausanne.ae
Landline: 042259888
Mobile: +971 50 600 5514

We may collect and process the following categories of personal data:

• Identification Data: Full name, title, date of birth
• Contact Information: Email address, phone number, billing and delivery addresses
• Transaction Data: Purchase history, payment details (processed securely via third parties)
• Preference Data: Wishlist items, marketing preferences
• Technical Data: IP address, browser type, device information, cookies, usage data

We collect this data when you interact with our website, make a purchase, subscribe to our communications, or contact our customer service.

Your personal data is processed to:

• Fulfill your orders and manage transactions
• Provide customer support and respond to your requests
• Enhance your online experience and personalize content
• Send updates, invitations, or promotional offers (subject to your consent)
• Comply with our legal and regulatory obligations

We rely on lawful bases such as contract performance, legitimate interest, and legal compliance when processing your data.

We may share your personal data with:

• Authorized service providers for payment processing, logistics, and IT support
• Marketing and analytics partners, strictly under confidentiality obligations
• Regulatory or legal authorities, when required by UAE law or court order

We do not sell your data under any circumstances.

Some of our service providers may be located outside the UAE. In such cases, we ensure your data is transferred securely, in accordance with applicable data protection standards and contractual safeguards.

Your data is retained for a limited duration, necessary for:

• Completing transactions
• Complying with legal and tax obligations
• Resolving disputes and enforcing our terms

After this period, your data is securely erased or anonymized.

In accordance with UAE data protection regulations, you may:

• Request access to your personal data
• Rectify or update your data
• Request erasure (subject to legal exceptions)
• Object to marketing communications
• Request data portability to another service provider

You can exercise these rights by contacting us at Lausanne@lausanne.ae

We implement appropriate technical and organizational measures to protect your data, including:

• SSL encryption
• Secure hosting infrastructure
• Access restriction to authorized personnel only
• Regular monitoring and threat assessments

Despite these precautions, we encourage users to take steps to protect their online data.

Our website uses cookies to enhance user experience and gather analytics. You can configure your browser to manage or disable cookies.

Lausanne Jewellers® does not knowingly collect personal data from individuals under 13 years of age. If you believe a minor has provided us with data, please contact us for immediate removal.

We may update this Privacy Policy to reflect changes in our practices or legal obligations. The updated version will be published on this page with the revision date.

For questions or concerns regarding this Privacy Policy, or to exercise your rights, please contact us:

Lausanne Jewellers® (Head Office)

Email: Lausanne@lausanne.ae
Landline: 042259888
Mobile: +971 50 600 5514
Business Address: Shop No. 1, Shamal building Al Khor street, Near Gold House building P.O. Box 1697, Dubai, UAE.

Lausanne Jewellers® (Branch 2)

Email: Lausanne@lausanne.ae
Landline: 042266256
Mobile: +971 50 454 7350
Business Address: Essa & Mohammed Ebrahim Lootah Building no 12, Shop No. 2 OPP Gold Centre building, near gate no 03, Gold souk Deira Dubai, UAE.